Shipping

SHIPPING COST

FURNITURE

Freight delivery (Curb-side)

SMALL GOODS

Parcel delivery

Denmark 450 DKK / €60  Free of charge 45 DKK / €6
Sweden, Norway, Finland 550 DKK / €74  Free of charge 60 DKK / €8
European Union 850 DKK / €114  Free of charge 120 DKK / €16  
Rest of the World Shipping charges will be quoted after placing your order, or reach out to us at hello@dialektobjects.com for accurate shipping rates and lead time. Shipping charges will be quoted after placing your order, or reach out to us at hello@dialektobjects.com for accurate shipping rates and lead time.

 

DAMAGED GOODS

If your item(s) appear to be damaged or broke during transportation, please send a photo of the damage, box, item label, and order number to hello@dialektobjects.com.

Damaged goods must be reported immediately upon receipt of goods. However, please note that many of our products are hand-made and therefore each possesses unique characteristics. Small imperfections are often inherent to the natural materials we work with and are what make each piece unique. Faulty items will be replaced by the same type of product, subject to availability.

 

DUTIES & TAXES

If your country is part of the European Union (EU), prices include local VAT. e.g Denmark includes 25 % VAT.

For orders outside the EU, you may be charged VAT, import duties, and/or taxes upon receipt of your package, which is levied by customs. DIALEKT ships your package according to Incoterm Delivered at Place (DAP). This means that we do not collect VAT, duties, and/or taxes on orders to countries outside the EU, and we cannot predict what your particular charges may be. If you do incur any such additional charges, they must be rendered in order for your goods to clear customs. 

DIALEKT does not cover additional storage or shipping costs that may result from a lack of custom clearance or duty/tax payment. Please contact your local customs office for more information.