Stem Vase
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- Designed by Isabella Farrell
- Hand-built in Denmark
- Designed by Isabella Farrell
This Dialekt piece is made-to-order, handcrafted in Denmark with care and precision, ensuring sustainable, high-quality furniture tailored to you; production typically takes 6-12 weeks, and while we cannot accept returns on custom pieces, we’re here to resolve any issues promptly, delivering a slower, more intentional approach to design.
Shipping
Welcome to our guide to shipping, taxes, returns, and all things delivery-related. If you have questions not covered below, please reach out to us at hello@dialektobjects.com.
Shipping Cost
Below is a brief overview of our most common shipping rates. For regions not listed, the exact shipping cost will be calculated at checkout, or feel free to contact us at the email above for a custom quote and transit time.
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Parcel - Small Goods |
Freight (Curbside) - Furniture | |
| Denmark | 45 DKK / €6 |
450 DKK / €60 |
| Sweden, Norway, Finland | 100 DKK / €14 | 550 DKK / €74 |
| European Union | 200 DKK / €27 |
850 DKK / €114 |
| Rest of the World | Quoted at checkout or by request | Quoted at checkout or by request |
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White Glove Installation (Copenhagen only) |
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Add our White Glove Installation Service for a premium delivery experience. Our team will deliver, assemble, and place your furniture exactly where you want it. Enjoy a hassle-free setup and let us take care of everything. |
900 DKK |
Shipping Destinations and Transit Times
We deliver worldwide. Estimated delivery times depend on destination and method:
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Delivery times are estimates and may vary due to customs or carrier delays.
Duties & Taxes
For EU countries, local VAT is included in all prices (e.g., Denmark includes 25% VAT).
For orders outside the EU, VAT, duties, and taxes are not included and may be charged upon delivery, in accordance with local customs regulations. DIALEKT ships according to Incoterm DAP (Delivered At Place) — meaning you are responsible for any additional fees required to clear customs.
Dialekt does not cover costs resulting from customs delays, unpaid duties, or storage. We recommend checking with your local customs office before placing an order.
Damaged or Faulty Goods
If your item arrives damaged or incorrect, please notify us within 24 hours of delivery.
Email us at hello@dialektobjects.com with:
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- Your order number
- Photos of the damage
- Photos of the box and shipping label
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We’ll assess and resolve the issue quickly.
Note: many of our pieces are handmade using natural materials. Small variations in finish, texture, or grain are considered part of the product’s character — not faults.
Returns
Returns & Refunds
Every Dialekt piece is designed with care and crafted to last. Our return policy reflects the nature of our production — a balance between made-to-order precision and ready-to-ship simplicity.
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Made-To-Order Items: Our made-to-order pieces — including all bed frames — are produced individually for you. You may cancel your order within 24 hours of purchase. After that, we do not accept returns or offer refunds on these items once production has begun. We encourage you to double-check all details before placing your order. If you have any doubts, we’re always here to help.
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Custom items: Made with non-standard dimensions, materials, or finishes that differ from our main collection. These are always made specially for you — and are non-refundable from the moment the order is placed, as production planning begins immediately.
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In-Stock Items: For smaller in-stock items (such as shelves and side tables), we offer a 14-day return window from the date of delivery. If you are located in the European Union, this also reflects your statutory right of withdrawal — you may withdraw from your order within 14 days of receiving the last item by contacting us at hello@dialektobjects.com. We will confirm receipt and process your refund within 14 days. To qualify for return:
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- Items must be unused and in original packaging
- Return shipping is at the customer’s expense
- Return shipping may be quoted separately and is often higher than the outbound rate
- To initiate a return, please contact us at hello@dialektobjects.com. EU customers can also log in to your account to manage your order directly.
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Materials & Care
Dialekt works with a limited selection of materials chosen for their structural integrity, surface honesty, and ability to age with use. No coatings are applied to hide behaviour. No finishes are used to freeze time.
This guide outlines how our materials respond to use—and how to care for them without interfering with their natural lifecycle.
Aluminium
Dialekt aluminium components are used in a raw, untreated state. The surface is neither painted nor lacquered.
Material behaviour
- High structural strength with low weight
- Naturally corrosion-resistant
- Will develop fine scratches and tonal variation through handling
- Surface appearance changes with light, touch, and time
These marks are expected and form part of the object’s visual depth.
Care
- Clean with a soft, dry cloth
- Use a lightly damp cloth for heavier dirt
- Dry immediately after cleaning
Avoid
- Abrasive pads or powders
- Acidic or alkaline cleaners
- Polishing compounds or steel wool
No maintenance is required. The surface is allowed to evolve.
Oiled Wood
Oiled wood is finished to protect the material while preserving tactility and grain definition. The oil penetrates the surface without sealing it.
Material behaviour
- Warm surface with visible grain structure
- Sensitive to liquids and grease
- Will patinate gradually with exposure to light and use
Grain variation, tone shifts, and minor irregularities are inherent to natural wood.
Care
- Dust regularly with a dry cloth
- Wipe spills immediately
- Dry the surface after cleaning
- Maintain stable indoor humidity when possible
Maintenance
- Re-oil when the surface appears dry or uneven
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Typically 1–2 times per year, depending on use
Use a neutral oil intended for the specific wood and oil previously used. Apply sparingly and remove excess. Reach out to the Customer Care team for more information.
Avoid
- Standing water
- Harsh household cleaners
- Direct heat on the surface
Wood (General / No surface treatment)
Some Dialekt products use wood with minimal or no surface treatment. This allows the material to respond freely to its environment.
Material behaviour
- Changes in colour over time
- Increased sensitivity to moisture and friction
- Surface marks occur more easily than on treated wood
These changes are not defects but part of the material’s lifespan.
Care
- Clean with a dry or lightly damp cloth
- Avoid excessive moisture
- Maintain stable indoor humidity when possible
Long-term
- Light sanding can refresh the surface
- Optional oiling may be added later for increased protection
Ageing & Use
Dialekt objects are not designed to remain visually static. Patina, surface marks, and tonal shifts are a result of use—not wear in the conventional sense. Care is about maintaining function while allowing time to remain visible.
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